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Privacy Policy

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Summary of the Privacy Policy

This is a summary of (and not a substitute for) the full privacy policy.

This website collects the following types of information:
- Personal
- Sharing

On this website:
We collect a range of personal information from you. We do not disclose your information to others, except where required by law. We encrypt the information that we collect for the highest level of protection.

Note
If you wish, you can contact the person responsible for privacy on this website.

CONTACT US

Where personal information is collected:
It is only held while you are a customer, or for any extra period required by law.
You are able to amend or delete your personal information held by the site.

CONTACT US

The Detailed Legal Language

About Our Privacy Policy

Purpose

The purpose of this privacy policy is to communicate clearly the personal information handling practices we follow when we collect and deal with your personal information, including how you can contact us if you wish to correct or access personal information we hold about you.

Privacy Act 1988 (Cth)

As a small business, we are exempt from the operation of the Privacy Act. However, the protection of your personal information that we collect is very important to us. This policy sets out how we handle any personal information we collect or receive about you.

The Privacy Act 1988 (Cth) can be viewed at http://www.austlii.edu.au/au/legis/cth/consol_act/pa1988108/

Our Personal Information Handling Practices

What is Personal Information?

We use the definition of personal information contained in Section 6(1) of the Privacy Act. It states that personal information is ‘information or an opinion (including information or an opinion forming part of a database), whether true or not, and whether recorded in a material form or not, about an individual whose identity is apparent, or can reasonably be ascertained, from the information or opinion’

Collection of Personal Information

We try to collect personal information directly from the individual.
We only collect personal information for purposes which are directly related to our activities and only when it is necessary for or directly related to such purposes. These purposes include:

  • To provide you with information you have enquired about

  • To provide you with goods or services you have purchased

  • When you ask to be on an email or mailing list, so we can send you updates

  • When you send us information about an event or enquiry

  • For normal communication processes when we might email, text, or phone you

Browsing

When you only browse the website, we do not collect your personal information.
When you look at our website, your web browser automatically sends us (and we may retain) information such as:

  • Your server address

  • Your top-level domain name (for example, .com, .gov, .org, .au, etc)

  • The pages you accessed and documents downloaded

  • The date and time of your visit

  • Whether you have visited our site before

  • The previous site you visited

  • The type of browser being used

We do not identify you or your browsing activities except in the event of an investigation, where a law enforcement agency may exercise a warrant to inspect the internet service provider’s server logs.

Cookies

Our website may use cookies. You may choose to disable cookies in your browser, but this may affect your use of the site in some areas.

Remarketing

We may use Google Ads Remarketing and/or Facebook Remarketing to advertise across the internet, in particular on the Google Display Network and Facebook Network.
Ads and Facebook remarketing will display ads to you based on what parts of the website you have viewed by placing a cookie on your web browser.

This cookie does not identify you or give access to your computer or mobile device. It simply tells other websites, “This person visited a particular page, so show them ads relating to that page.”

Google Ads Remarketing and Facebook Remarketing allow us to tailor marketing to better suit your needs and display ads that are relevant to you based on your past browsing habits.

You can opt out in several ways:

  • Opt out of Google’s use of cookies by visiting Google’s Ads Settings

  • Opt out of third-party vendors’ use of cookies by visiting the Network Advertising Initiative opt-out page

Google Analytics

We use Google Analytics to collect information about site usage. Google Analytics collects data such as visit frequency, pages viewed, and referral sources.
We use this information to improve our website.
Google Analytics collects only your IP address, not your name or identifying information.
You can prevent Google Analytics from recognising you on return visits by disabling cookies or installing the Google Analytics Opt-out Browser Add-on.

Use and Disclosure of Your Personal Information

We do not disclose your information to third parties.

Data Quality

We take steps to ensure the personal information we collect is accurate, up to date, and complete.
We update records when advised by you that your information has changed.

Data Security

We take steps to protect personal information against loss, unauthorised access, modification, or disclosure.
These steps include password protection for electronic files, locked storage for paper files, and restricted staff access.

If you choose to join our email lists, complete online forms, or lodge enquiries, your contact details are stored on password-protected databases.

Deletion of Data and Unsubscribing

When you cease to be a member of our website, we securely destroy your personal information or delete it.
If you have not engaged with us for six months, we will delete your information.
You can request that your personal information be deleted at any time by emailing us.

You may also opt out of further contact from us by emailing admin@steppingstonesyerrabi.com.au with “unsubscribe” in the subject line.

Access and Correction

If you wish to access or correct personal information we hold about you, we will do so unless there is a valid reason under relevant law to withhold it.
You can contact us for further information about this process.

How to Contact Us

  • Stepping Stones @ Yerrabi Ponds
    372 Gundaroo Dr, Gungahlin ACT 2912
    Email: admin@steppingstonesyerrabi.com.au
    Phone: 02 6242 7644